Returns and Exchanges
ICEDREAM SERVICE
Returns and Exchanges
Is one of the products not quite right for you? No problem. Simply exchange or return it.
How to Return an Item
Just follow three simple steps.
1
Pack the Item
Pack the item together with the invoice and prepare it for shipping.
2
Send Us the Parcel
Send the parcel via Balíkovna, Zásilkovna, PPL, DPD or DHL to the pickup point listed below.
3
We'll Refund Your Money
We will inspect the returned item, issue a credit note and refund the money to your bank account.
Return Address
Where Should I Send the Parcel?
UP&DOWN
Kamenice 133
547 01 Náchod
Kamenice 133
547 01 Náchod
Balíkovna Zásilkovna PPL DPD DHL
Need a Larger or Smaller Size?
Please place a new order.